FAQ

Where are your yarns sourced?

Our fibers are from various countries, for example, Alpaca fiber is from Peru, Merino wool fiber is from Australia, Linen fiber is from France, Silk fiber is from China. The combing and spinning process is in China.

How much is free shipping?

We offer free shipping on orders over CA $100.

Do you have wholesale price?

We have no wholesale price, but we offer discount if you buy a large volume. For more information, please reach us at sales@ecruyarn.ca.

Can I pick up my online order?

Unfortunately, we have no pickup service yet.